FAQ

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Therapsy is a multilingual psychotherapy service designed for students and expats living in Italy. We offer both online and in-person sessions at our physical locations across the country. Our carefully selected therapists speak multiple languages, ensuring high-quality, personalized care for an international audience. The first assessment call is free!

Therapsy stands out by offering a comprehensive and personalized approach that combines the best of online platforms and traditional therapy practices. Here’s why we are different:

  • Multilingual Therapists: Our team speaks multiple languages, ensuring a truly inclusive service, unlike most platforms or traditional practices.
  • Online & In-Person Sessions: You can choose between online convenience and in-person support at our physical locations across Italy.
  • Free Assessment Call: We offer a free first evaluation call to help you find the right therapist – something not available with most alternatives.
  • Personalized Matching: We carefully match you with a therapist who fits your needs and preferences.
  • Psychiatric Services: In addition to therapy, we provide access to psychiatric care for a holistic approach.
  • Access Anytime: Our online sessions give you the flexibility to access care whenever it suits you.
  • Transparent Pricing: No hidden fees – we are upfront about our costs.
  • Highly Qualified Therapists: All our therapists are thoroughly vetted and experienced professionals.

With Therapsy, you get the accessibility and flexibility of an online platform combined with the depth and personal touch of traditional therapy.

  1. Book Your Call: Schedule your free assessment call to get matched with the therapist best suited to your needs. It’s quick, easy, and all about you.
  2. Personalized Matching: During your free assessment call, our clinical director will carefully select a qualified therapist who aligns with your goals, preferences, and language needs.
  3. Flexible Therapy: Start therapy on your terms – schedule sessions at times that work for you, either in person or online. Stay connected with your therapist anytime, anywhere, through secure messaging.

Therapsy may not be the right fit for you if:

  • You are under 18 years old and cannot provide documented consent from both parents or a legal guardian.
  • You are in an emergency situation and require immediate assistance.
  • You need urgent psychiatric care that prevents you from engaging in a calm and structured online therapy process.
  • You have thoughts of harming yourself or others.
  • You are required to attend therapy as part of a court order.
  • You do not have access to a computer, tablet, or smartphone or lack a reliable internet connection.

If you fall into any of these categories, please dial 112 (from European countries) or reach out to emergency services near you. Unfortunately, due to legal and service policies, we cannot provide direct assistance in these situations. However, if you need help finding a local service that suits your needs, don’t hesitate to contact us – we’ll gladly assist you in locating the right resources.

Your safety comes first!

At Therapsy, we believe each person is unique and important. That’s why we conduct a thorough assessment process to understand the individual’s functioning, as well as the dynamics and processes behind their discomfort. Only after this assessment do we create a specialized, personalized therapeutic plan that serves as the gold standard for addressing the specific issues the patient presents. And of course, all of this is infused with a good dose of kindness and empathy!

We’ll do our best! At Therapsy, we have therapists who speak several languages, with English being the most commonly and fluently spoken by expats and foreign students. Feel free to call and ask! We’ll let you know right away which languages are available for your sessions.

At Therapsy, your therapist will be carefully chosen to match your specific needs and preferences. During your free assessment call, our clinical director will consider factors such as:

  • Your goals and concerns: We’ll match you with a therapist experienced in addressing the issues you’d like to work on.
  • Your language preferences: We have multilingual therapists to ensure you feel understood and comfortable.
  • Your gender preference: If you have a preference for a male or female therapist, we’ll take this into account to ensure you feel at ease.
  • Your personal preferences: Whether you prefer online or in-person sessions, or have specific requests, we tailor the match to your needs.

All of our therapists are licensed, highly qualified, and have been selected for their expertise and ability to create a safe, supportive space. You’ll be in experienced and caring hands throughout your therapeutic journey.

Our therapists are top-notch! We carefully and thoroughly select them to ensure the best service for our patients. However, if you don’t feel a connection with your therapist, it’s completely normal: sometimes it’s just a matter of personal chemistry! In that case, we’ll work with you to understand the reasons and match you with a different therapist who better suits your needs.

At Therapsy, our primary approach is rooted in cognitive-behavioral therapy (CBT). However, just like a bow needs more than one arrow, we believe that an integrated approach is the most effective way to provide meaningful and lasting help to our patients. That’s why our therapists are trained in various therapeutic methods, including EMDR, Schema Therapy, Metacognitive Interpersonal Therapy, Rational Emotive Behavioral Therapy, and Constructivist Cognitive Therapy, among others.

Requesting your free assessment call with Therapsy is quick and easy! Here’s how:

  1. Book Your Appointment
    Go to www.therapsy.it and click on the “Book Appointment” button.

  2. Fill Out the Form
    Provide some basic information about yourself, including your preferences, goals and contact details.

  3. Schedule Your Call
    One of our team members will reach you to discuss your needs.

  4. Get Matched
    During the call, we’ll help match you with a therapist who aligns with your goals, preferences and language requirements.

Take the first step toward improving your mental health today!

The free assessment call is designed to give you an opportunity to connect with Therapsy’s Clinical Director, who will take the time to understand your needs, preferences, and therapy goals. During this introductory meeting, the Clinical Director will carefully evaluate your situation and assign you to the therapist best suited to your unique circumstances, including your language preferences and personal requirements.

This call also serves as a moment for you to explore whether starting therapy is the right step for you at this time. It’s important to note that the assessment call is not a therapeutic or medical session but rather a guided conversation to help you make an informed decision about your mental health journey.

No, there is no obligation to continue after your free assessment call. The purpose of this introductory session is to help you understand your options, get matched with the right therapist, and decide if starting therapy with Therapsy feels right for you. You are free to take your time and make the choice that best suits your needs and circumstances, without any pressure or commitment.

Absolutely! You’re in control. Whether you prefer meeting your therapist online via video call or in person at one of our locations, we’re here to make therapy work for you, your way.

Therapsy provides a wide range of services tailored to meet the needs of students, expats, and individuals in Italy. Here’s a breakdown of our key services:

1. Individual Therapy

  • Address issues such as stress, anxiety, depression, self-esteem, relationship challenges, and more.

  • Sessions available online or in-person at our physical locations across Italy.

2. Couples Therapy

  • Focus on improving communication, resolving conflicts, and navigating challenges like infidelity, emotional regulation, or parenting issues.

  • Open to both traditional and non-traditional relationships.

3. Therapy for Adolescents & Young Adults

  • Support for issues such as academic pressure, body image, social challenges, and identity exploration.

  • Tailored to the unique needs of younger individuals.

4. Therapy for Expats and Foreign Students

  • Assistance with cultural adjustment, long-distance relationship challenges, social integration, and stress management.

5. Psychiatric Services

  • Access to licensed psychiatrists for evaluation, medication management, and holistic mental health care.

6. Multilingual Therapy

  • Therapy available in multiple languages, ensuring inclusivity and comfort for our international clients.

7. Free Assessment Call

  • A complimentary call to understand your needs and match you with the right therapist.

Therapsy offers flexibility, with sessions that can be scheduled at your convenience and the option to stay connected with your therapist through secure messaging.

The right one for you! Based on the information gathered during the assessment phase, our therapists will determine the best approach for your specific needs. From that point on, you’ll work together to address your concerns, knowing that you can count on your therapist’s solid expertise and clinical experience. To learn more about the types of therapy we offer at Therapsy, visit the dedicated section on our website.

In Italy, only those who are registered in the Register of Psychologists as a Clinical Psychologist or Psychotherapist can practice the profession. However, there are differences between these two roles. The clinical psychologist is someone who has completed his university studies, but has not continued with specialization and, therefore, does not have the necessary training for the treatment of psychological or psychiatric disorders. The psychotherapist, on the other hand, is a psychologist who has also carried out a specialization lasting 4 years, which allows him to have a curative role in the treatment of mental disorders or, more generally, of psychological distress, through scientifically validated techniques and approaches.

The psychiatrist is a medical doctor and, as such, can prescribe drugs to alleviate symptoms and mental distress. The psychiatrist can also be a psychotherapist, but like everyone, to become one, he must have attended specialization school.

For your mental health, rely only on certified psychotherapists!

The cost of therapy through Therapsy starts from €75 per session and varies based on your location, source, preferences and therapist availability. You can stop your therapy at any time, for any reason.

Sessions typically last between 45 and 60 minutes, offering flexibility to ensure that key topics are addressed without feeling rushed. The exact duration may vary based on the depth of the issues discussed and the pace that feels most comfortable for you. Our priority is to provide a space that supports meaningful progress in each session.

It’s difficult to determine exactly how long your therapy journey will last without first understanding the specific reasons behind your discomfort. After an initial assessment, your therapist will provide feedback on the issues you’ve shared and, together, you’ll set goals. Based on these, the therapist can offer an estimate of the therapy’s duration and the recommended frequency of sessions to achieve the best results. However, it’s important to keep in mind that the length of therapy can change over time, as new topics or situations may emerge, affecting the course and outcome of your journey. Regardless, any adjustments will always be discussed and agreed upon with your therapist—nothing will happen without your knowledge and consent.

Yes, you can schedule your sessions at times that work best for you. After being matched with your therapist, you’ll coordinate directly with them to agree on the most convenient days and times for your sessions. This flexibility ensures your therapy fits seamlessly into your lifestyle.

Therapy goals can be tailored to fit the time and budget you have available. Be open with your therapist about your financial situation, and together you can prioritize the most important issues and find a solution that works for you, ensuring you still benefit from the sessions.

Therapsy recommends that you first verify whether your insurance covers all or part of the costs of psychotherapy. If it does, ask your insurance company what specific information needs to be included on the invoice. Once you have the exact details, your therapist will ensure the invoice is prepared accordingly and you can submit it for reimbursement following your insurance company’s guidelines.

Absolutely. In Italy, psychotherapy is classified as a medical expense, meaning you can claim a portion of the cost as a tax deduction. To do so, be sure to keep all your invoices and related documentation. When filing your taxes, you will need to include these expenses under the medical deduction section. We also recommend consulting a tax professional to ensure you are taking full advantage of the available deductions and understand the specific percentage that can be deducted.

Yes, you can reschedule or cancel a session by contacting your therapist via chat. To respect the time and work of our therapists, we kindly ask for at least 24 hours’ notice for any changes. If you fail to provide at least 24 hours’ notice, the missed session will still need to be paid for. This policy ensures fairness and allows us to maintain a high-quality service for all our clients.

After the initial sessions, your therapist will assess whether a psychiatric consultation and medication could help improve your well-being. If needed, they can refer you to a trusted psychiatrist who is verified by Therapsy and part of our team. Your therapist will continue to collaborate with the psychiatrist throughout your treatment to ensure you receive the full benefit from both therapy and medication.

At Therapsy, we work with a diverse team of mental health professionals to meet a variety of needs. Our multidisciplinary team ensures that we can offer tailored care, whether you need therapy, psychiatric support, or both. Our team includes:

  • Psychologists
    Experts in mental health who provide support and guidance for emotional and psychological challenges.

  • Clinical Psychologists
    Specialists trained to assess and treat complex psychological conditions with evidence-based approaches.

  • Psychotherapists
    Licensed professionals skilled in helping individuals and couples navigate emotional, relational, and behavioral issues through therapeutic techniques.

  • Psychiatrists
    Medical doctors who specialize in diagnosing and treating mental health conditions, including prescribing and managing medications when needed.

  • Psychoanalysts
    Trained professionals who use psychoanalytic methods to explore deep-seated emotions and unconscious patterns that influence behavior and relationships.

At Therapsy, we strive to make therapy accessible to everyone. Our therapists are fluent in Italian, English, French, Spanish, German and Russian, ensuring you can express yourself in the language you feel most comfortable with.

Yes, absolutely. At Therapsy, we’re confident that our matching process, guided by your assessment call and questionnaire, will connect you with a therapist suited to your needs. However, if you feel that the assigned therapist isn’t the right fit, simply reach out to us and share your concerns. We’ll work with you to understand what didn’t work and promptly match you with a new professional.

Your comfort and satisfaction are our priorities, and we’re committed to ensuring you have the best possible therapeutic experience.

Yes, all psychologists at Therapsy are registered with the Psychologists’ Register (“Albo degli Psicologi”) in their respective regions, ensuring they meet the professional and legal standards for practice. Additionally, some members of our team also practice internationally, adhering to the regulations of their host countries.

Each therapist on our team specializes in specific areas of psychological intervention and brings a unique therapeutic approach, allowing us to match you with the professional best suited to your needs.

Therapsy vs. others

Logo colorato Therapsy
Online platforms
Traditional therapists
Multilanguage therapists
Online sessions
In-person sessions
Assessment call
Personalized matching
Psychiatric services
Access anytime
Informed approach
Transparent pricing
Qualified therapists

Top multilingual psychotherapists and psychologists near you

At Therapsy we believe that, as every journey begins with a first step, your journey to become a happier and mindful person begins with your first session!

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Leave your contact details and we’ll get in touch to schedule your session. We’re here to help you take the first step!

Multilingual Psychotherapy PRACTICE

Our multilingual approach offers personalized psychotherapy, guiding individuals through challenges and positive change. Choose in-person or video sessions for support on your journey.

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Book your first free assessment call

Leave your contact details and we’ll get in touch to schedule your session. We’re here to help you take the first step!